Invoice dispute deadline checker
Most 3PL contracts say how long you have to question a charge, counted from the invoice date. Miss it and a correct finding can still be refused. Enter an invoice date to see where you stand.
Deadline to raise it
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Your contract is what counts: this is arithmetic on the number you entered, and general information, not legal advice. Nothing you type here leaves your browser.
Where to find your window
Look in the billing or payment section of your agreement for a sentence about invoice questions, billing disputes or claims, usually phrased as a number of days from the invoice date. If there isn't one, ask your 3PL in writing what their billing-dispute period is and keep the answer with your contract.
What to do before the window closes
- Raise it in writing, even if you're still checking. A short email that names the invoice and the charge you're asking about keeps the question open.
- Ask a question, don't make an accusation. Most of these are mistakes, and the tone of the first email decides how fast it gets fixed.
- Attach the proof. The invoice line, the page of the contract that sets the price, and your own number. A credit someone can verify in five minutes gets paid.
- Start with the newest invoices. They have the most window left.
The email to send · How to audit a 3PL invoice, step by step
Not sure what to raise? Upload your contract and your latest invoices. We compare every charge with your contract, and we read your dispute window out of the contract too.
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